Land Records Help Center: State‑wise Bhulekh Portal Errors & Solutions Explained

Online land record portals have made it convenient for citizens to check land ownership, view maps, and download records without visiting government offices. However, users across India often face challenges such as websites not opening, records not appearing, maps failing to load, or PDFs not downloading.

This Help Center explains the reasons behind these issues, highlights the most common errors, and provides clear, step‑by‑step solutions. Whether you are using Bhulekh, Bhunaksha, Jamabandi, LRIS, or any state‑specific portal, this guide will help you troubleshoot effectively.

Understanding Online Land Records

Online land records are digital versions of government property documents. Earlier, these were available only in paper form at Patwari or Tehsil offices. Today, most states allow citizens to access them online.

Details available in online records include:

• Current landowner name
• Khasra / Plot / Survey number
• Total land area
• Land type (agricultural, residential, commercial, etc.)
• Mutation history (ownership changes)
• The land’s exact location on a map

Common Names Used Across States:

• Bhulekh / Bhumi – Ownership and land details
• Jamabandi / Khatauni / ROR – Legal record of rights
• Bhunaksha – Digital cadastral maps showing boundaries
• LRIS – Land Records Information System (used in J&K)

⚠️ Note: Online records are mainly for information and verification. For legal purposes, certified copies from the Revenue/Tehsil office are required.

Why Do Land Record Portals Stop Working?

Before fixing a problem, it’s important to understand why land record websites show errors.

Common Reasons

1. Heavy Traffic (Especially During Office Hours)
   Land record portals receive very high traffic during peak hours (10 AM–5 PM). When too many users access the site at once, servers become slow or unresponsive.
   Result: Website not opening, “Server Busy” message, or blank page.
2. Server Maintenance by Government Departments
   Government IT teams regularly update land data, security systems, and software.
   Result: Temporary downtime or limited access during maintenance.
3. Incomplete Digitization of Old Records
   Many old land records are handwritten or stored only in paper form and have not yet been uploaded online.
   Result: Record not found even though the land exists.
4. Browser or Device Compatibility Issues
   Some portals do not work properly on:
   • Mobile browsers
   • Older browser versions
   • In‑app browsers (inside social apps)
     Result: Pages not loading, maps not opening, PDFs appearing blank.
5. Captcha or OTP Failures
   Captcha and OTP services depend on external systems.
   Result: Captcha not visible, OTP not received, or login failed.
6. Incorrect Details Entered by Users
   Small mistakes such as:
   • Wrong district or tehsil
   • Spelling errors
   • Using owner name instead of Khasra/Survey number
     Result: No data found or wrong record displayed.
7. District or Village Data Not Uploaded Yet
   Some villages or wards are newly created or under resurvey.
   Result: Village name missing from the dropdown list.

Note: Most portal issues are temporary, but data‑related problems usually require offline correction.

Common Land Records Errors Faced by Users

Citizens often face technical issues, missing data, or confusing errors while using online land record portals. Below are the most common problems explained with practical solutions.

Why Is the Land Records Website Not Opening?

Problems: Website does not load, keeps buffering, shows “Server Busy,” or displays error codes (404/500).
Causes: Heavy traffic, server updates, or network/DNS issues.
Solutions:

• Try visiting the site early morning or late evening
• Clear browser cache and cookies
• Use updated browsers like Chrome or Edge
• Avoid mobile browsers for large downloads
• Retry after some time

Why Is the Bhulekh Portal Not Working Properly?

Problems: Website not opening, no data displayed, captcha errors, or incorrect owner details.
Causes: Records not digitized, missing old paper records, heavy traffic, or wrong district/tehsil selection.
Solutions:

• Reselect district, tehsil, and village carefully
• Search using Khasra number instead of owner name
• Reload captcha slowly
• Use a desktop/laptop instead of mobile
• Match details with registry or mutation papers

Why Is the Bhunaksha Map Not Loading or Showing Blank?

Problems: Map not loading, plot not highlighting, missing village maps, or PDF not downloading.
Causes: Pending digitization, GIS server downtime, browser incompatibility, or incomplete survey data.
Solutions:

• Zoom out and reload the map page
• Switch to another browser
• Use desktop mode
• Confirm plot number from Jamabandi/ROR
• Contact the Revenue Inspector for corrections

⚠️ Important: Some villages do not yet have online Bhunaksha maps.

Why Is Jamabandi Not Opening or Showing “Record Not Found”?

Problems: PDF not opening, login issues, missing owner names, or unavailable older records.
Causes: Mutation not approved, older records not digitized, record under verification, or temporary server issues.
Solutions:

• Check mutation status
• Select the latest Jamabandi year
• Visit Tehsil office for certified copy
• Apply for corrections if details are wrong

Why Is the LRIS Portal J&K Not Working?

Problems: Site not opening, captcha missing, dashboard inaccessible, or errors on landrecords.jk.gov.in.
Causes: Backend upgrades, heavy traffic, or security restrictions.
Solutions:

• Access during low‑traffic hours
• Use a desktop browser
• Select “Public User” login option
• Verify missing records offline with Patwari or Revenue Office

Why Do State-Wise Land Record Portals Stop Working?

Examples of portals with issues: Bihar Bhumi, Dharitri (Assam), AnyROR (Gujarat), Dharani (Telangana), Mahabhulekh (Maharashtra).
Causes: Each state manages its own data; older records may still be offline; survey/resurvey corrections take time.
Best Practice: Always verify online land record + Bhunaksha map + mutation register together.

Why Are Captcha, OTP, or Login Not Working?

Problems: Captcha not visible, OTP not received, or login fails repeatedly.
Solutions:

• Reload captcha slowly
• Turn off VPN or proxy
• Use an Indian mobile number
• Wait a few minutes before retrying
• Avoid browser auto‑fill options

Why Is the Land Record PDF Blank or Not Downloading?

Problems: Blank PDFs or download errors.
Causes: Pop‑ups blocked, unstable internet, or unsupported browser.
Solutions:

• Allow pop‑ups in browser settings
• Use Chrome’s built‑in PDF viewer
• Clear cache and try again

Why Do Land Records Show Wrong Name, Area, or Plot Details?

Causes: Spelling differences, partial mutation, or manual data entry errors.
Solutions:

• Compare Jamabandi with Bhunaksha map
• Submit correction request at Tehsil office
• Provide affidavit or supporting documents if required

Note: Online portals cannot edit records; they only display existing data.

When Is Visiting the Revenue Office Mandatory?

Cover:
Offline visits are required when records are missing, ownership is incorrect, disputes exist, or mutation is delayed.

Documents Usually Required:

• Government‑issued identity proof
• Sale deed or registry copy
• Previous Jamabandi
• Written application for correction

Conclusion

Online land record portals have improved transparency and access, but technical issues and incomplete digitization are common. Most problems occur due to server load, missing records, or incorrect user inputs. By understanding the reasons and applying the right solutions, users can save time and avoid confusion. This Help Center is designed to provide clear, reliable, and practical guidance in one place. For legal matters, always rely on certified copies issued by the Revenue Department.

Explore more land record guides and Bhulekh portal solutions at Bhulekh India.

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